Frequently Asked Questions

Shipping & Fulfillment

1. How long until my order ships?

Unless stated otherwise on a particular product's page, all orders ship from our Columbus, Ohio warehouse within 1-3 days of the order being placed.

2. What shipping services do you use?

Currently all orders are shipped with USPS via First Class or Priority Mail.

3. How much do you charge for shipping?

We offer flat rate shipping for $5.00 on all orders. Orders over $50 (excluding shipping) are eligible for free shipping.

4. How can I track my shipment?

Once your packaged has been scanned by USPS, you will receive an email that includes your tracking number. If you don't see this email, you can also track your package through our "Returns & Exchanges" page.

5. Where do you ship?

We currently ship anywhere within the United States. Unfortunately, we don't currently offer international shipping.

 

Apparel Fit & Sizing

 1. What type of material do you use for your t-shirts?

Our t-shirts are comprised of high quality heavyweight combed cotton to provide you with a durable garment that will stand the test of time. Our combed cotton is stiff, yet soft, offering an appealing fit without compromising comfort.

2. Are your garments preshrunk?

Even though our garments are preshrunk, you can expect our t-shirts to shrink roughly 1/2 a size in overall length. Our t-shirts are cut long in the body and sleeves to compensate for this shrinkage, so you should feel comfortable ordering your standard size.

3. What's the cut of your t-shirts?

Our t-shirts are a relaxed fit, with the body and sleeves cut long to compensate for additional shrinkage. If you like to wear your t-shirts on the loose side, we recommend ordering a size up to keep  

4. Are your t-shirts unisex?

In general, our garments are standard men's cuts unless otherwise specified. Please check the individual product page to determine whether or not the item you're interested in is unisex. If you have any questions, feel free to reach out to a member of our team at info@midhighmarket.com.

 

RETURNS

1. Do you accept returns?

We accept returns of unused, unwashed items in original condition within 14 days of the original shipment date.

2. How do I return my item?

If you'd like to return your item, you can print a pre-paid USPS Postage label via our Returns & Exchanges portal. In order to access your label, you'll need your order number and billing zip code.

If you're not finding the answers you're looking for, feel free to reach out to one of our team members through our Contact Page