Frequently Asked Questions
Shipping & Fulfillment
1. How long until my order ships?
Unless stated otherwise on a particular product's page, all orders ship from our Columbus, Ohio warehouse within 1-3 days of the order being placed.
2. What shipping services do you use?
Currently all orders are shipped with USPS via First Class or Priority Mail.
3. How much do you charge for shipping?
We offer flat rate shipping for $5.00 on all orders. Orders over $100 (excluding shipping) are eligible for free shipping.
4. How can I track my shipment?
Once your packaged has been scanned by USPS, you will receive an email that includes your tracking number. If you don't see this email, you can also track your package through our "Returns & Exchanges" page.
5. Where do you ship?
We currently ship anywhere within the United States. Unfortunately, we don't currently offer international shipping.
Apparel Fit & Sizing
1. What type of material do you use for your t-shirts?
Our standard t-shirts are 6.5 oz, 100% preshrunk USA Cotton. Please check each individual product's page for material and sizing information.
2. Are your garments preshrunk?
Even though our garments are preshrunk, you can expect our t-shirts to shrink roughly 1/2 a size in overall length.
3. What's the cut of your t-shirts?
Our t-shirts have a relaxed, slightly wider body than your typical t-shirt. We recommend ordering true-to-size, but if you like to wear your t-shirts oversized, we recommend ordering one size up for additional room.
4. Are your t-shirts unisex?
In general, our garments are unisex unless otherwise specified. Please check the individual product page to determine whether or not the item you're interested in is unisex. If you have any questions, feel free to reach out to a member of our team at info@midhighmarket.com.
RETURNS
1. Do you accept returns?
We accept returns of unused, unwashed items in original condition within 14 days of the original shipment date.
2. How do I return my item?
If you'd like to return your item, you can print a pre-paid USPS Postage label via our Returns & Exchanges portal. In order to access your label, you'll need your order number and billing zip code.